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Placing and Accepting Orders
Orders will not be despatched until payment in full has been received and Printware
Studio is satisfied with the integrity of the order.
Printware Studio is not responsible for any loss or damage caused by late
delivery or cancellation of an order or a product.
Placement of an order by you constitutes an offer to enter into an agreement
with us ("your offer"). We will email you an Order Confirmation
for the sole purpose of confirming the details of your offer. Please note
that our Order Confirmation does not constitute an acceptance of your offer
or reflect the status of your order in any way.
Delivery
It is your obligation to enter the correct delivery address details at the
time of ordering. Should you enter the wrong address, we are not obliged to
re-send the order to the correct address at our expense.
Please note that if an item has been lost in transit, we will not despatch
a replacement item immediately. Replacement items will be despatched according
to our discretion.
We may require on occasion, that the recipient sign for the delivery. You
agree that we have satisfied this condition where a signature has been received
from the recipient, appropriate agent or proxy recipient of the order (chosen
at the courier partner's discretion). This includes, but is not limited to,
a hotel or office receptionist signing on receipt of delivery at the specified
address. You agree that in doing so we have delivered the order within the
terms of the agreement between you and us.
You agree that when our carrier is satisfied that the order has been delivered;
delivery of the order has taken place within the terms of the agreement between
you and us.
Without limiting the operation of any other Terms and Conditions herein,
we will not accept liability for any loss or damage arising from a late delivery.
You agree that late delivery does not constitute a failure of our agreement,
and does not entitle you to cancellation of an order. We will not accept liability
for any loss or damage arising from items lost, stolen or damaged after delivery
has taken place.
Goods Damaged or Faulty on Delivery
Printware Studio’s main priority is your satisfaction. If you receive products
that are damaged or faulty, we will happily replace the item for you. You must return
damaged/faulty goods within 14 days of receipt. If a product is later deemed
to be faulty, normal warranty conditions for that product apply. It is the
recipient's responsibility to incur all costs and to follow warranty instructions
as stated on the product warranty card as specified by the manufacturer.
In the event that you receive a defective or damaged product, we will despatch
you a replacement item (subject to availability) once we receive the return,
at our cost.
Please note that all products that are found to be non-defective will incur
the delivery costs of returning the item to Printware Studio. |
